Terms & Conditions
1. Acceptance
By accessing halleluyahitsclean.ca or engaging HIC for cleaning services, you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use the site or services.
2. Services Overview
HIC provides commercial-cleaning solutions including janitorial, deep-cleaning, specialty restoration, and related facility services as described on our website or in written quotes.
3. Quotes & Booking
Quotes are valid for 30 days unless stated otherwise. A booking is confirmed when (a) you sign our service agreement or (b) accept a written quote via email.
4. Payment Terms
Unless otherwise agreed, invoices are due Net 15. Late payments may incur a 2% monthly (24% annual) interest charge.
5. Client Responsibilities
- Provide safe, reasonable access to the facility at scheduled times
- Secure valuables and sensitive materials before our crew arrives
- Notify us of any hazardous materials, alarms, or restricted areas
6. Rescheduling & Cancellations
Please give 24-hours’ notice to reschedule. Same-day cancellations may be billed up to 50% of the service fee to cover crew costs.
7. Warranty & Re-Clean
If you’re not satisfied, notify us within 24 hours. We will re-clean the affected area at no extra cost. This is your sole remedy and our total responsibility for service deficiencies.
8. Limitation of Liability
To the fullest extent permitted by law, HIC’s aggregate liability for any claim shall not exceed the amount you paid for the service giving rise to the claim. HIC is not liable for indirect or consequential damages (loss of revenue, business interruption, etc.).
9. Indemnity
You agree to indemnify and hold HIC harmless from claims arising out of (a) your breach of these Terms, (b) hazards or conditions on your premises, or (c) information you supply that is false or misleading.
10. Intellectual Property
All website content—including text, graphics, and logos—is HIC property or licensed to HIC. You may not copy or distribute it without written permission.
11. Privacy
Personal data is handled as described in our Privacy Policy (see link above).
12. Marketing Consent
By opting into promotional emails (separate checkbox), you consent to receive occasional offers and can unsubscribe anytime.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable Canadian federal laws. Venue for disputes lies in the courts of Ontario.
14. Changes to Terms
We may update these Terms periodically. Continued use of our site or services after changes constitutes acceptance of the revised Terms.
15. Contact
For service issues, billing questions, or legal notices, email success@halleluyahitsclean.ca or mail to our Oakville address listed in the Privacy Policy.